Billing Terms and Conditions
Billing terms & conditions
Transparent pricing,
simple terms
Everything you need to know about how we handle payments, cancellations and billing at The Plants Corner.
We accept all major payment methods
Payments
All payments for products purchased on theplantscorner.com.au must be made in Australian Dollars (AUD). Prices displayed on our website are in AUD and inclusive of GST where applicable.
Payment is processed at the time of order. Your order will not be dispatched until payment has been successfully received and confirmed.
Order cancellations
You have 12 hours from the time of purchase to request a cancellation. If you cancel within this window, we will process a full refund to your original payment method.
After 12 hours, your order will have entered our fulfilment process and can no longer be cancelled. At this point we are unable to modify the items in your order, however we may be able to update your shipping address if the order has not yet been dispatched — please contact us immediately if you need to make this change.
Refunds
Refunds are available for products purchased directly from theplantscorner.com.au. If you're not satisfied with your purchase, please contact us within 14 days of receiving your order.
Approved refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank or payment provider to finalise the transaction — typically 3–5 business days after we process it.
For full details on our returns and refund eligibility, please read our Returns & Refund Policy.
Changes to these terms
We reserve the right to update or modify these billing terms and conditions at any time without prior notice. Any changes will be reflected on this page with an updated date.
Your continued use of our website and services after any changes constitutes your acceptance of the updated terms. If you have questions about these terms, please contact us — we're happy to explain anything clearly.
Last updated: April 2026 · The Plants Corner is a trading name of Silk Serenade Pty Ltd (ABN 72 696 598 151), Sydney, Australia.
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