Shipping policy

G'day! We're stoked you're shopping with us. Here's what you need to know about our shipping policy for orders in Australia.

Our delivery time is calculated as follows:

Total Delivery Time = Handling Time + Transit Time

Handling Time: 1-2 business days (Monday to Friday). Our team carefully prepares each order before shipping.

Order Cut-Off Time: Orders placed before 3:00 pm (GMT+11) will start processing the same business day. Orders placed after this time or on weekends/public holidays will be processed the next business day.

We've got different shipping rates depending on where you're located:

Australian Capital Territory, Queensland, Victoria: 4-6 business days, $19.99 AUD

New South Wales: 4-6 business days, $14.99 AUD

Northern Territory, South Australia, Tasmania, Western Australia: 4-6 business days, $39.99 AUD

We'll use Australia Post to deliver your goodies. Once your order ships, you'll receive a confirmation email with your tracking number. You can track your order within 24 hours.

No worries! Contact us at theplantscornerau@gmail.com or call us at +61 404 950 765 within 24 hours of placing your order. Unfortunately, we can't change the shipping address once your order is on its way.

We're here to help! Reach out to us during business hours:

Monday - Friday: 9:00 am - 5:00 pm (GMT+11)

Phone: +61 404 950 765

Email: theplantscornerau@gmail.com (we'll respond within 24 hours during business days)

Delivery times might vary due to unforeseen circumstances like public holidays, weather conditions, or courier delays. We're doing our best to get your order to you as quickly as possible.